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Incident response for small teams

Know first. Fix faster. Tell everyone.

Cadence pages the right engineer, keeps a shared timeline of what happened, and updates your status page automatically. No war room required.

Trusted by 400+ engineering teams

cadence — incident #4021
api-gateway
Operational

Trusted by engineering teams at

LinearVercelRetoolRampSupabaseCal.comResendRailway

The problem

Incidents are chaos held together by whoever is awake

Alerts go nowhere

Your monitoring fires into a Slack channel at 3am. Whoever is awake responds, if anyone does.

Nobody knows what happened

The timeline lives in three DMs, a terminal buffer, and someone's memory. Reconstructing it takes longer than the fix did.

Customers find out from Twitter

Your status page is a manual page nobody remembers to update while the fire is still burning.

Features

Everything you need when things break

AC
on-call
PM
JT

On-call that actually rotates

Schedules, overrides, and escalation policies that take ninety seconds to set up and never page the wrong person.

14:22:07Alert fired
14:22:09Paged on-call
14:22:41Acknowledged
14:31:02Resolved

One timeline, automatically

Every alert, deploy, message, and status change in one ordered record. No copy-pasting from Slack.

All systems operational
api-gateway
web-app
workers

Status pages that update themselves

Declare an incident and your public page reflects it. Subscribers get notified without a second step.

POSTMORTEMdraft

Postmortems, drafted for you

Cadence assembles the timeline, the impact window, and the contributing changes. You write the analysis.

DatadogSentryGitHubSlackPagerDutyGrafana

Connected to what you already run

Datadog, Sentry, GitHub, Slack, PagerDuty imports. Under five minutes to wire up.

4.2m
median ack
18m
median resolve

Answers about your reliability

Time to acknowledge, time to resolve, and which services keep breaking.

How it works

See it from every angle

The right person, every time

Rules match each alert to a service, and each service to whoever is on call. Escalation policies cover the gaps.

api-gatewayError rate exceeded threshold14:22:07
AC
Alex Chen
Primary on-call
Immediately
PM
Priya Malhotra
Secondary
After 5 min
PT
Platform team
Whole team
After 15 min

Key metrics

94%
faster acknowledgment
4.2m
median time to resolve
400+
engineering teams

Teams that stopped dreading the pager

We cut our median time to acknowledge from eleven minutes to under two. The on-call rotation just works now.
Dana OkaforStaff Engineer, Ledgerline
The auto-generated postmortem draft saves us an hour after every incident. We actually write them now.
Marco SilvaHead of Platform, Freightwave
Our status page updates itself the moment we declare. Support tickets during outages dropped by half.
Yuki TanakaSRE Lead, Brightloop

Pricing

Priced per seat, not per incident

MonthlyAnnual-20%
Team size10 seats

Starter

Free

Up to 5 seats

  • Up to 5 seats
  • On-call scheduling
  • Shared incident timeline
  • Community support
Start free
Most popular

Team

$96/mo

10 seats, billed annually

  • Everything in Starter
  • Escalation policies
  • Public status pages
  • Postmortem drafts
  • All integrations
Start free

Enterprise

Custom

Annual contract

  • Everything in Team
  • SSO and SAML
  • On-premise deployment
  • Dedicated support
  • 99.99% uptime SLA
Contact sales

FAQ

Questions, answered

Still curious? Talk to us.

Stop finding out from Twitter

Set up on-call, a shared timeline, and a status page in an afternoon. Free for up to five seats.